Common questions

See our most frequently asked questions and answers here.

HOW MUCH DOES THE PARKING COST AND DO I NEED TO PRE-BOOK?
No, you dont need to pre-book. One week at the long-time parking costs 510 sek/a week and 90 sek/day. More about parking.

WHEN DOES THE TERMINAL AND THE CHECK-IN OPEN?
The passenger terminal is always open when it is passenger flights. Check-in opens 2 hours before departure if you are traveling with Jettime and 2.5 hours before departure if you are flying with Sunclass Airlines. NOTE! Check-in is closed 1 hour before departure. Terminal opening hours.

ARE THERE ANY RESTAURANTS AND TAXFREE SHOPS? At the departure terminal you find the restaurant Charterbaren, here you can get food, drinks or swedish fika. After the security-check you also find a bar with food and drinks. Dont miss out the taxfree shop with special offer and attractive brand. Charterbaren External link, opens in new window.

IS IT POSSIBLE TO EXCHANGE MONEY AT THE AIRPORT? For the moment it is not possible to exchange money at the airport.

COLLECTING CONSIGNMENT OR PARCEL AT THE AIRPORT? Two express parcel operators are etablished at the airport, DHL and FEDEX. Pass the terminal building and look out for the white building with truck quays outside.

DO YOU NEED ASSISTANCE? Book assistance well in advance of your departure day. Report your arrival at the Service Center. At the airport you can also borrow a wheelchair and walker until you are boarding. More 

BRING DIET AND CHILD FOOD? You may bring baby food and diet food if you need it during your flight and your absence. In the safety check, you should pick up liquid diet foods and baby foods and show them separately.